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Thanks for shopping at Easystrands  https://www.easystrands.co.uk. If you’re looking to return or exchange your order for whatever reason, we’re here to help.
All returns must be postmarked within 28 days from the fulfillment date.
We offer the following return resolutions:
Refund to original payment method, Exchanges
Make sure your returns are unused and undamaged. You should include Return items, Proof of purchase in the return package.
Available shipping methods are:
Customers ship with the carrier they choose
Please return items to this address:
303 Bodmin Road Whitleigh Plymouth Devon United Kingdom
Other policies
Returned items must be unused and in original packaging unless faulty 
If you want a return, refund, or exchange, and if you have further questions, feel free to contact us 
Email : danielle@easystrands.co.uk
After receiving your return request, we will process it within 14 days. You’ll be notified of the return status By email.

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On all orders placed before 4pm GMT

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On all orders over £150 to UK Mainland

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